Al Solito Posto

Reviews

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  Z O L U a year ago

  4.0

  The pizzas are superb! The interiors are modern yet somewhat sparse and cold. Unfortunately there was an unpleasant smell in the air during our visit.

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  Corner Toe a year ago

  4.0

  The pizza was great, good ingredients and definitely unique and different from most places. Every pizza is drizzled with high quality Puglia olive oil. The only thing we didn’t particularly enjoyed was the desserts. The service also could do with a little more attention.

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  Jennifer Whitchurch 6 months ago

  4.0

  Al Solito Posto was… okay. We grabbed a takeaway pizza to bring back to our Airbnb. The staff was friendly and the pizza itself was decent — nothing life-changing, but perfectly serviceable. The downside? We were overcharged, and of course I didn’t realize it until it was too late. So don’t be like me: double-check not just the printed receipt, but also the amount typed into the card machine before you tap. Fine for a quick bite. Good morning, and thank you for reaching out. You’re absolutely correct that your prices are set and listed on the menu. My concern wasn’t with the menu pricing but with the amount that ended up being charged on my credit card. I believe the pizza I ordered was around €14. I paid with a card that doesn’t have foreign transaction fees, and I paid in euros, so based on the exchange rate that day, the charge should have been roughly $16.50 USD. When I reviewed my credit card statement after returning home, the amount charged was $26.01 USD — noticeably higher than expected. In most restaurants we visited during our trip, the process was the same: the server enters the total into the register, provides the printed receipt, and then manually keys that same amount into the card terminal for the guest to tap. Because the amount has to be typed in, there’s always the possibility of a simple miskey — for example, entering 26 instead of 16. In many places, the staff would show me the keyed amount before I tapped, but this trip that didn’t always happen. We ate at your restaurant fairly early in our travels, and I didn’t yet realize I needed to double-check the number on the terminal before tapping. That was my mistake, and it’s something I started doing consistently for the rest of our trip. I want to be clear: I’m not suggesting this was intentional. It very well could have been an honest keying error. My note in the review was simply meant to help other travelers stay aware, as the manual-entry system leaves room for small mistakes. Thank you again for following up. I appreciate the opportunity to clarify.

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  Nancy Shevlin 4 years ago

  5.0

  My favorite pizza in Florence! The staff are all incredibly friendly, the crust is amazing. High quality ingredients, the flavor combinations are out of this world. My 75 year old mother thinks this is the best pizza she’s had in her entire life!

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  Emma Valentine 4 years ago

  5.0

  We loved coming here for dinner. The quality of everything we ate was superb. The burrata antipasti was my favorite I’ve ever had in Italy. Our waiter kindly helped us pick out some of his favorite pizzas from the list and they were both phenomenal. The restaurant is pretty busy so the service can be on the slower side but we didn’t mind at all because of how amazing the food was. Definitely come here!

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